Warranty and Repair



We offer a 12-month warranty, from the purchase date, on any manufacturers defect that may occur in the materials or workmanship of your product. Scratched frames or lenses are considered normal wear and are not covered under our warranty. 

If the sunglasses are returned within the warranty period, and we assess that the breakage was due to a defect in material or workmanship, the sunglasses will be replaced or repaired at our discretion and returned to the sender. If the returned product is deemed to be a valid warranty claim then we will incur the cost of any further postage charges.

The warranty program does not cover products that are lost, stolen or broken any other way incurred by excess force from the user. 

See your Stay Blue Frame Cover Policy


If there was a defect in our workmanship, we will repair or replace your shades free of charge. We will cover the cost of the return or credit the charge back if you were asked to return your shades for an assessment.

If a repair is requested after the warranty period, an additional repair charges may apply. If this is the case, send us an email at info@theblueer.com explaining briefly what needs to be fix and we will promptly assist your case - ensure that photos of it are attached. We will send you a notification of additional charges via email, in any event you will be charged for shipping back to you based on the standard Australia Post shipping rates.

The Blueer team is always promptly to solve your issue in the best and quick way possible.